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  Phone (505) 322-6687        Fax (505) 369-3406

Request Your Medical Records with Ease

We’ve partnered with HealthMark Group to provide a secure and convenient way for patients to request and access their medical records.

Secure Records Access

HealthMark specializes in securely managing medical record requests and releases.

Simple Online Process

Dedicated to providing customized support for every step of your real estate journey.

Requesting your records is simple

Submit your request securely through HealthMark and receive your records digitally when they’re ready.

1. Start Your Request

Click the button below to access HealthMark’s secure medical records request portal.

2. Complete Your Information

Enter your email and provide the information needed to identify and process your records request.

3. Receive Your Records

Once your request is complete, HealthMark will email you a secure link to access and download your records.

PROCESSING TIME

Fast, secure access to your medical records

Most medical records are available quickly through HealthMark. Processing times can vary depending on the type of request and whether physician approval is required.

0 Hrs

Records may be available in as few as 8 business hours.

~ 0 Days

Some requests requiring physician approval may take up to 5 business days.

Secure Delivery

Completed records are provided through a secure digital download link.

Need an Update?

Contact HealthMark if your request has been pending for more than 5 business days.

Request pending more than 5 days?

Need Help?

Need Help With Your Request?

HealthMark provides FAQs and live assistance from a medical records specialist Monday through Friday, 8:00 AM–6:00 PM CT.

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